Case study · Commercial restoration

A phone-first, bilingual site for a large-loss restoration contractor.

Palm Build is a commercial restoration contractor in South Florida, and Chris Zambito, who founded Nine Lives, is Palm Build's CTO.

Homepage of a commercial restoration contractor's website, with a 24/7 emergency button in the header
01Brief

Look like the firm property managers call first.

Large-loss work goes to the contractor a property manager trusts on sight, usually on a phone and sometimes in Spanish. The site had to make that case on the first screen.

Audience
Property managers, adjusters and owners after a loss.
Languages
English and Spanish.
02Built

The 24/7 line one tap from every page.

A phone-first bilingual site with project galleries, property-management pages and a CMS the office runs on its own.

Pages
Services, project galleries, property-management pages.
Editing
Projects and photos added by the office, without us.
Stack
SvelteKit · Prismic CMS
03Now

The office keeps it current.

The office updates projects without us, and the site is the speed bar we hold our own site to. We publish no traffic or revenue numbers for this client.

Numbers
Only figures a client signs off on; none for this project yet.
Software
Iron Pigeon is already in daily production at its first tenant, Palm Build, where Chris Zambito is CTO.

Run a restoration company?

A short call, no pitch deck. We'll tell you what we'd do and roughly what it costs.